Strategy: The "Automation" Trojan Horse
External recruiters ignore "Support" titles. You must hack your way out.
- Step 1: Code your job. If you restart servers manually, write a script. Use AI coding assistants (GitHub Copilot, Cursor) to accelerate. Put "Built Automation Tools" on your resume.
- Step 2: Internal Switch. Apply for QA/Dev roles inside your company. The bar is lower.
- Step 3: The Jump. Once you have the "Engineer" title for 6 months, apply to startups. Target companies hiring for AI-ops or platform automation.